Weekly Issues

Long list here of issues and questions that need addressing immediately…

1. Trend continuing to crash every week – need to figure this out
   1. I need more time to observe, not able to find the solution yet.
2. Refuel
   1. custom levels not showing up on Crestview skin
      1. What are the members’ emails, I need more details to investigate this issue. does the level never show on the screen, or only some of the members?
   2. status of smoke
      1. I have a new solution and will try it recently, we can’t relaunch this feature unless we can resolve the crash problem for good.
3. Memory from chest straps not loading to Accurofit.
   1. Double-checked (Boon, Svend, and Toby), working fine, needs further communication.
4. When will Accurofit with new club logos be released?
5. Apple Watch integration
   1. The watch stopped detecting heart rate, Svend thinks you need to restart the Apple Watch to resolve this problem,
6. Zoo Gym Issues
   1. Admin cannot change classes because someone who no longer works there created class – I thought this was resolved
      1. We’ve double-checked the admin can change classes, but no one can change a class if it’s already started.
   2. API Feed on the website not loading classes
      1. I double-checked the API Feed is working fine, here is the script, the X-Authorization is for Zoo Gym only and it’s sensitive, please do not send it to other clients.

curl --location --request GET 'https://api.accuropt.com/open/clients/33/classes?startDate=2025/01/007&endDate=2025/01/14&locationId=97' \
--header 'X-AUTHORIZATION: a3578ef561183f9cf949b1e02aff9717'

7. Member at Trib3 sheffield Journey level is not reflected on APT. It is assigned correctly in the dashboard. He reported this also happened when he reached the 50 mark culluma1984@gmail.com
   1. Please tell the client, whenever this happens, just update the member’s profile manually and the system will sync the profile to the iPad.
8. Peter at District has workout in Accurofit that is not showing up in dashboard. Sent an image on 1/9. The 1/8 workout shows on app but not on dashboard
   1. The only possible reason is that he has a duplicated workout on his app, on the dashboard. Apparently he is using AccuroFit and AccuroPT together, just tell him to use only one to avoid this from happening.
9. Can we make a similar skin for heartzone that Hitsona has? He says the names are hard to see on our standard skins.
   1. Hisona designed the skin, so I’m not sure if we can let other clients to use it. Please ask Aaron.
10. GTA Skin?
    1. Had a flu, rested on Monday. Will be ready today.
11. Hive Skin status?
    1. Available on the store.